Success begins by asking the right questions. So why not a newsletter that asks a powerful question: “…and what else?”

Hope these insights pierce through the clutter and create a moment to reflect on your purpose.

First Thoughts

Some advice: be wary of advice.

I recently facilitated a team development session that included some tense moments between two participants. There was some history between the individuals that had ruptured trust. Obviously, the team could not proceed effectively with this hanging in the room. So, being well-practiced on building/rebuilding trust, I provided my advice.

It did not go well.

Advice was not needed (or asked for, for that matter). But I stormed ahead with my ostensible expertise, eager to improve their situation. Yet a universe of knowledge would not have solved this issue. Why? Because neither person was asking for it to be solved. What they wanted (I learned after more conversations—actually more listening) was to simply tell their story; their perspective. They wanted someone to listen without judgment.

Once I understood the real challenge—by asking questions rather than offering advice—we had a chance at success.

It may seem obvious what is needed in a situation, yet sometimes a simple open and caring question such as, “Tell me more about that,” can reveal something more valuable than any solution you can offer.

Are You Creating an Effective Work Environment?

Four of the top five reasons people are quitting their jobs have everything to do with developing people and creating leaders.

How are you setting your team up for success? Are you:

• Providing learning opportunities?

• Connecting your organization's mission to their work?

• Holding them accountable with clear expectations?

Got a plan? Need some input? Let’s learn if we can support you and your team. Contact us.

Final Thoughts

Drop the good vs. bad; strong vs. weak. You're an unfinished human being.

• Carol Dweck

Leadership Coaching | Team Development Training and Facilitation