Thinking Out Loud

The Worst Leadership Advice I Ever Received (and Gave)

I listened carefully as my team described the problem they faced. And, as all good leaders before me had done, I confidentially offered this:

“Here is what you need to do…”

It’s taken nearly an entire life to understand how bad that advice was.

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Crucial Conversations by Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, and Emily Gregory

This is a must-read for anyone who will ever have a critical conversation—which is pretty much everyone. Our tendency, according to the authors, is to avoid these conversations because we believe we cannot be both honest and respectful—what they call the fool’s choice. Yet, those skilled at dialogue can achieve both.

Thought Starter: When have you avoided a conversation because you believed you could not be honest and respectful? Try approaching that conversation by first building a shared sense of meaning through open and caring dialogue.